Client Feedback
"I have found working with blueWIRE Technologies to be a true pleasure. From their promptness in answering your needs, to the efficiency with which they complete the job, I could not recommend anyone more." -- Patty Weaver, Pikes Waterfront Lodge.
What We Do
blueWIRE Makes Technology Work
Do you want to...
Work from Home
With today's networking tools, connecting to your office from anywhere can be done securely and efficiently.
blueWIRE can provide you or your employees the tools to work from anywhere, connecting to needed resources just as if you were in the office. We can do this without compromising security.
Secure a Network
How easy would it be for a hacker to break into your network?
Ask yourself these questions. Does your organization require that passwords be 8 characters long and contain at least one number and a symbol? Has your router's default password been changed? If you have a wireless network, is it visible to the outside world? Do the permissions on your files protect them from unauthorized access? Has all of your software received the latest patches? Do you check your system for spyware on a regular basis? Is your anti-virus up to date?
If you answered "no" or "I don't know" to any of these questions, you need to take a second look at your network. blueWIRE can help you make sure that your network is as secure as it can be, without sacrificing efficiency and usability.
Get rid of Spyware
Spyware does more than annoy you with pop-ups. It robs you of computing resources, making your organization less productive.
blueWIRE can help you regain control of your organization's network. We use the latest tools and techniques to keep unauthorized applications off your workstations.
Control Spam
Whether you're looking for a centrally managed spam prevention appliance or a program to filter junk on your email client, blueWIRE can implement the exact level of protection that your organization requires.
In some organizations spam accounts for more that 80% of received email. Get that junk off your mind and out of your inbox.
Backup Data
What will happen if your workstation or server's hard drive fails? Will you lose all of your data? What about your email? Is it being backed up?
Are you aware that business and payroll records have to be retained for 3 to 7 years, depending on the document? Are you compliant?
If your backup solution doesn't take into account stored email, individual documents, business records, and the law, it does not satisfy your needs. Every organization needs a backup solution that will save and protect its data, not only from hardware failure and user error, but also from catastrophes such as fire, sabotage, and theft.
blueWIRE can help your organization implement a backup plan that fully protects your data.
Fix a Workstation
If you're staring at a machine that won't boot, you need the problem solved right away.
blueWIRE understands that your broken workstation is an emergency that needs to be addressed immediately. We will always be available to you when you need us most. When we say that we offer same day emergency response times, we mean it.
Upgrade a Server
Does your server seem a little sluggish or unstable? Does its operating system need to be brought up to date?
blueWIRE understands servers. If your server needs a hardware or software upgrade, we can do that. If it's time to migrate to a new server, we can help you find the best one to suit your needs and make the transition as seamless as possible.
Connect to a Remote Office
With today's networking and routing technology, even small companies can afford to connect all of their office locations onto a single virtual private network.
Are you one of the many organizations with offices in both Anchorage and Fairbanks? Increase communication, centralize user management, and more effectively share resources between those offices by joining them both to the same network.
Whether you're trying to connect to an office across town or in the lower 48, blueWIRE can help you create a connected and secure network.
Control Access to the Internet
The Internet is an essential business tool, making the world accessible from your organization's network. Unfortunately, there are some parts of that world that you don't want to let in. How do you provide your employees the tools they need to do their job without opening your network to inappropriate web content?
Controlling access to the Internet isn't just a matter of keeping your employees productive. If you have an employee who uses your organization’s network to break the law or to create a hostile working environment, you can be held liable for it.
Several companies make web content filtering software that will help shield your employees and your network from the parts of the web that you want to keep out. blueWIRE has tested these products and can help you determine which one is right for you.
Get Support Over the Phone
Sometimes you have a small problem that doesn't warrant calling somebody to come onsite to fix it. Wouldn't it be nice if you had a helpdesk that you could call to fix your problem over the phone?
You can have exactly that if you choose to take part in blueWIRE's helpdesk program. After installing the required remote support software, you can invite a blueWIRE administrator to log onto your system and troubleshoot a problem over the phone. You have complete control over whether or not to grant access to your machine and you can revoke access at any time. Permission is granted on a per session basis only. You decide what kind of help you need and when.
By taking advantage of blueWIRE's remote help desk, you can save money on support calls. Phone support is billed in 15 minute intervals with no minimum. You pay only for the support you need.
Centralize Email
Are you relying on a third party to manage your email? It might be time to reconsider your needs.
Email servers are easier to secure and manage than ever before, and they offer even small organizations some obvious advantages. By controlling your email server, you can make sure your sensitive data remains secure. You can also customize your spam protection settings, set your own attachment size limitations, and make your own decisions regarding mailbox size. Having an email server also makes it easier to backup your emails and access them from anywhere.
blueWIRE can help you decide if having an email server is the right decision for your organization. If you would benefit from an in-house email server, we can implement one for you.
Manage a Blackberry
Is your organization thinking about offering Blackberrys to its staff members?
If you want to get the most out of your Blackberry, it's highly recommended that you invest in a Blackberry Enterprise Server. blueWIRE can help you implement and configure your Enterprise Server to best suit your organization's needs.
If your organization isn't ready to commit to the Enterprise Server, blueWIRE can help you use your workstation and email client to manage the messages that get sent to your Blackberry.
Either way, blueWIRE can help you make your Blackberry an effective tool for staying connected.
Install a Point-of-Sale System
If your store or restaurant is interested in implementing or upgrading a POS System, blueWIRE can help.
From choosing high quality hardware to finding robust software, the decisions you make early in the process will greatly effect your satisfaction with the implementation and utilization of your new system. blueWIRE understands what to look for in a software and hardware package. We'll work with your software vendor to ensure that your transition is a smooth one, and we'll configure your network to make your POS as efficient, stable, and secure as it can be.